Terms of Use

1. Identification and Acceptance

These Terms of Use govern access to and use of the institutional website www.ibvi.ai, the IBVI CRM corporate platform (crm.ibvi.com.br), and the IBVI.AI mobile application, provided by Instituto Brasileiro de Valores Imobiliários Ltda. EPP, registered under CNPJ No. 47.041.817/0001-71, headquartered at Av. Magalhães de Castro, 4800, Park Tower, 23rd floor, São Paulo/SP, Brazil. By browsing or using our services, you agree to these Terms and to our Privacy Policy.

2. Product Scope and Continuous Evolution

IBVI provides B2B digital tools for real estate intelligence, commercial relationship management (CRM), and mobile field lookup. Certain features may be offered in beta status, subject to workspace enablement and ongoing technical updates, while preserving operational traceability.

4. Acceptable Use and Access Security

When using the website, CRM, or IBVI.AI application, you agree to:

• •Keep access credentials confidential and restrict corporate workspaces to authorized personnel.
• •Refrain from automated scraping, reverse engineering, infrastructure overload, or attempts to bypass access controls.
• •Enter and process lead, client, and property data only with a valid legal basis under applicable law.
• •Refrain from presenting IBVI outputs, trademarks, or platform status as an official regulatory certification or bank guarantee without a dedicated written agreement.

5. Intellectual Property

IBVI’s software, statistical models, source code, interfaces, trademarks, logos, and editorial content are the exclusive property of Instituto Brasileiro de Valores Imobiliários Ltda. EPP or its licensors. Operational data entered by a client in its workspace remains the property of that client.

6. Limitation of Liability

IBVI applies sound engineering practices for platform stability, security, and statistical quality of displayed references, without warranting uninterrupted availability or total absence of inaccuracies originating from public registries, third-party sources, or generative models. To the extent permitted by law, IBVI is not liable for commercial, financial, or real estate decisions made solely on the basis of automated estimates or illustrative simulations.

7. Privacy and Data Protection (LGPD)

Personal data processing across the website, CRM, and mobile application strictly follows Brazil’s General Data Protection Law (LGPD — Law No. 13.709/2018), as detailed in our governance pages below:

8. Governing Law and Jurisdiction

These Terms are governed by the laws of the Federative Republic of Brazil. The Central Courts of São Paulo, State of São Paulo, shall have jurisdiction to resolve disputes arising hereunder, subject to mandatory statutory venue rules.